Monday, March 26, 2012

2012 STAR of the MONTH Award Recipients

Congratulations to our March 2012 STAR of the MONTH, Lynette Gibbons!

Lynnette Gibbons is said to be a loving spirit with a constant smile. She consistently portrays grace and professionalism to her customers and staff at the Longview Loop office. She is a shining example of the saying, “never meets a stranger.”

Lynnette joined Austin Bank in 2009 and is currently serving as Retail Office Manag...er of our Longview Loop location. In addition to providing excellent service to the customers of Longview, Lynnette enjoys giving special treatment to her staff by sharing culinary skills at the office.

“Lynnette has been a breath of fresh air at the Loop location. She always goes the extra mile for the customer and she does not do it because it is her job, but because it is second nature to her.” – Gay Higdon, SVP / Retail Market Manager




Congratulations to our February 2012 STAR of the MONTH, Kelly Tunnell!

Retail Market Manager, Kelly Tunnell, is a strong and reliable resource within the company. Joining Austin Bank in 1997, she has proven herself to be a person of knowledge and competence.

During her tenure, Kelly has worked as a Teller, CSR, Customer Service Manager and Retail office Manager. She helps develop and teach CSR S...chool, IRA School, and currently is responsible for the bank’s IRA portfolio.

‘’The staff in each branch has deep respect for her knowledge and many of her former customers still call Kelly for various needs. She shines everyday in taking care of the things that the rest of us do not see. There are many reasons she is as Austin Bank Star!’’ – Lisa McCoy, SVP / Retail Market Manager